Surveillance footage
Video from cameras in or around the property.
Store & business incident reports
Injured at a store or business?
Get help requesting the store or business incident report and preserving available surveillance video before it may be overwritten.
For injuries at stores, restaurants, hotels, parking lots, and other business properties.
Prefer to talk? (213) 314-3031 · 24/7
Store incident request
Request the business incident report.
Free · About one minute
✓Private & secure✓No credit card✓English y español✓A real person follows up
Why act quickly?
The evidence clock starts before you know it’s running.
01The incident happens
02Video may exist
03Time passes
04Footage may be overwritten
05A preservation request can matter
Store & business records
Records at the property may document what happened.
Store incident report
An internal report employees or management may have prepared after the injury.
Inspection records
Sweep, maintenance, or safety records that may relate to the incident.
Related evidence
Photographs and other records that may document what happened.
Available evidence depends on the facts and on which records actually exist.
How it works
From a store injury to an evidence request.
Tell us where it happened
Share the store or business name and when the incident occurred.
We identify the business and records
We review the likely property, its incident report, and other evidence that may exist.
We help move the request forward
A real person contacts you about the store incident and available next steps.
Helpful resources
Research the location or understand the process.
FAQ
Questions people ask us
What kinds of store incidents can you help with?+
We help with incidents involving injuries at stores, restaurants, hotels, parking lots, and other business properties.
Does surveillance footage definitely exist?+
No. Camera coverage and retention vary by property. The point of acting promptly is to identify and pursue footage that may exist before it is overwritten.
What if I do not know the exact date?+
That is okay. Choose the closest timeframe and the team can confirm details after your request is safely received.
What happens after I submit?+
Your request is saved first. Then we review the location, possible evidence sources, and contact you about available next steps.
Request the store incident report before evidence disappears.
Tell us which store or business was involved. We can work through the incident report and surveillance details after your request is safely received.
Start my store incident request